Overview

This statement discloses the privacy practices for the Elder Power web site. As part of the normal operation of this site, we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information.

Registration Information About You

We may ask for specific Personally Identifiable Information about you when you sign up for a Elder Power service, and when you register for the use of this site. For example, we will ask for contact and billing information, account information, system information, etc. We may also ask you for information about your interests, preferences and future needs, so that we can improve our services.
When you sign up for Elder Power service, connectME requests your username, that you choose, a phone number, and the list of "buddies" with whom you can send and receive video/audio messages and similar information about those "buddies." No other company has access to your phone number or buddy information. Only authorized connectME customer service representatives may access this information, upon your request, to assist you in using the connectME service.

Use of your Personal Information

Elder Power and its operational service partners collect and use your personal information to operate Elder Power and deliver the services you have requested. Elder Power does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Elder Power also uses your personal information to inform you of other products or services available from Elder Power and its affiliates. Elder Power may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Elder Power does not sell, rent or lease its customer lists to third parties. Elder Power may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.
Certain Elder Power services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Elder Power and the other company may receive information collected in conjunction with the co-branded services. In such cases, either a joint privacy statement or a link to the other company's privacy statement will be provided, which will provide you with information about how the other company will use the information and how you can contact the other company with requests to access the information or other inquiries.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Personal information collected on this site may be stored and processed in the United States or any other country in which Elder Power or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Elder Power may abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data.

Collection and Use of Children's Personal Information

Please note that if you grant consent for your child to use Elder Power service, your child will be able to communicate with other users of all ages. Before providing consent, please be aware that such services will give your child the ability to disclose personal information (e.g. name, e-mail, phone numbers) on his or her own.

Email

We place email links on this site to allow you to contact us directly. The information you provide is used to respond directly to your questions or comments. We may also file your comments to improve the site and our services, or review and discard the information.

Legal Disclosures

Elder Power may disclose Personally Identifiable Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.

Your Passwords

You should never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your Personally Identifiable Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Security

Elder Power uses state-of-the-art commercially available technology to protect against unauthorized access to any Personally Identifiable Information that is stored electronically by Elder Power.

Changes to This Policy

If we decide to change this privacy policy, we will post those changes here so that you will always know what information we gather, how we might use it and whether we will disclose it to anyone. Unless you opt out of receiving email notifications from us, we may also notify by email of changes to this policy.